Initial Visa* minimum payment deferral request form
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If this is the first time you are requesting a Visa minimum payment deferral, please complete and submit this form to benefit from monthly minimum payment deferrals and a reduced annual interest rate of 10.99% for three months on your personal Laurentian Bank and B2B Bank Visa credit card.

This form can be submitted once for one Visa credit card. Minimum monthly payment deferral requests for additional Visa credit cards cannot be processed using this form. If you would like to submit a request for a deferral for an additional Visa credit card, please contact our Telebanking Centre at 1-800-522-1846 or your branch.


Some terms and conditions apply. If you would like more information, please see the Visa credit card FAQs in the COVID-19 section on our Website.
Important information:
  • If you have the Assur-paymentTM program and you are eligible for protection in case of job loss or disability, we invite you to contact Industrial Alliance Insurance and Financial Services Inc. at 1-800-361-6002 to make a claim.

  • Visa minimum payment deferral requests may take up to five business days to process.

  • Please note you will receive an automated message confirming that we have received your minimum payment deferral request. We will contact you only if your request is ineligible for payment deferral or if we require more information.

  • To qualify for a minimum payment deferral, all applications must be submitted by September 30, 2020. You must be eligible and certain conditions apply.

  • If your account is now past due, we cannot guarantee that we will be able to defer your minimum payments. We will review your request and contact you if your minimum payment deferral period cannot be extended.

  • Visa minimum payment deferrals are available to personal Laurentian Bank Visa cardholders. If you have a Laurentian Bank Visa Business account, we invite you to contact your branch or your account manager who can help you analyze your situation and provide various options available to you. Other relief measures could be available, such as the Canada Emergency Business Account (CEBA).

  • If your Visa minimum monthly payment deferral period is coming to an end and you are still experiencing financial hardship/challenges, you may be eligible for an additional three month deferral period.
    To request an extension of your deferral period, please complete this form before September 30th, 2020.

Program details:
  • Minimum payment deferral means that no minimum monthly payment will be required for a period of three months. This will mean your minimum monthly payment will be higher at the end of the deferral period.

  • The applicable annual rate for your Laurentian Bank Visa credit card will be reduced temporarily to 10.99% for a period of three billing cycles as of your next statement. This temporarily reduced interest rate will not apply to transactions made before or after your deferral period begins or ends.

  • All your charges, including interest, continue to apply and accrue during the deferral period and will be added to your account balance, which will increase during the deferral period, if no minimum payment is made. Note that we do not charge interest on accrued interest.

  • This form is for requests to begin deferring your monthly minimum payment as of your current statement (ie. as of the due date indicated on your current statement). If you wish to defer your monthly minimum payment starting as of your next statement, please contact our Telebanking center or your branch.
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1360 René-Lévesque Boulevard West, suite 600,
Montréal, Quebec
H3G 0E5

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*Trademark of Visa International Service Association and used under license.

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